Introduction
This privacy notice provides information on how ARVEA collects and processes your personal data when you visit our website. It outlines what we do with your personal data, how we keep it secure, and explains the rights you have in relation to your personal data.
1. Company Information
ARVEA is a Limited Liability Company (LLC) with its registered office located at National Road 233 Grouping 106 Section 02, Ouled Fayet, Algiers, registered at the national trade register center under the trade register number:
17 B 1012680 - 16/00,
Tax Identification Number: 001716101268052
Statistical Identification Number: 0 017 1650 02890 45
Article Number: 165104426411268052
2. Processing of Personal Data
2.1. What data do we collect about you?
Personal data means any information that can be used to directly or indirectly identify a specific individual. We collect your personal data in order to provide tailored products and services and to continuously analyze and improve our products and services. We may collect, use, store, and transfer different types of personal data for specific purposes.
You provide us with your personal data when you register your personal details on our website and carry out transactions with them. The personal data we collect includes:
- Information you provide us: We receive and store the information you provide us, including your identity data, contact data, biometric data, delivery address, and financial data. These types of personal data may include:
- Contact details (such as your name, postal addresses, telephone numbers, and email addresses),
- Demographic information (such as your date of birth, age or age range, and gender),
- Online registration information (such as your password and other authentication information)
- Payment information (such as credit card information and billing address),
- Information we automatically collect/generate or obtain from third parties: We automatically collect and store certain types of information about your use of the ARVEA site, including information about your searches, views, downloads, and purchases. Additionally, we may receive information about you from third parties, including our carriers and payment service providers.
3. Transaction Security
3.1. Applicable Law
In case of dispute concerning the Arvea site in Algeria, the applicable law will depend on disputes related to electronic commerce which are mainly governed by:
- The law n° 18-05 of May 10, 2018, related to electronic commerce.
- The Algerian Civil Code.
- The Algerian Commercial Code.
- Regulations on consumer protection.
3.2. Consumer Protection
For disputes involving consumers, Algerian law protects the national consumer. In the absence of a choice of law clause, Algerian law could apply to protect consumers residing in Algeria, in accordance with general principles of consumer protection.
3.3. Dispute Resolution Competent Jurisdiction: in case of dispute, the competent jurisdiction is the court of Cheraga.
4. Cookie Policy:
Consent: By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.
4.1. What are cookies
As is common practice with almost all professional websites, this site uses cookies, which are mall files downloaded to your computer, to improve your experience. This page describes the information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent the storage of these cookies, although this may downgrade or ‘break’ certain elements of the site’s functionality.
4.2. How we use cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended to leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
4.3. Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
4.4. The cookies we set
- Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
- Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Surveys related cookies
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
- Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
- Site preferences cookies
In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
4.5. Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.
- This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how
- long you spend on the site or the pages you visit, which helps us to understand how we can improve the site for you.
- From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
However, if you are still looking for more information, you can contact us through our email address below:
Email: support.dz@arvea-nature.com
5. Processing of Personal Data
- Registering you as a new customer/prospect.
- Processing and delivery of your orders.
- Managing your relationship with us.
- Improving our website, products, and services.
- Complying with our legal obligations, including verifying your identity if necessary.
- Detecting potential fraud.
5.2. How we share your personal data
A. We may need to share your personal data with third parties for the following purposes:
Product sales: In order to deliver products purchased on our e-commerce site by third parties, we may need to provide your personal data to these third parties.
Working with third-party service providers: We engage third parties to perform certain functions on our behalf. These include delivering orders, processing payments.
B. When we share your personal data with third parties, we ensure that:
They agree to use your data in accordance with the terms of this privacy notice, our privacy policy, and in compliance with applicable law; and
We only authorize them to process your personal data for specific purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.
5.3. Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.